Careers

Why work for Praxis?

Would you like to have a direct impact to businesses by creating dashboards that companies will use immediately to grow? Praxis Metrics is helping small- and medium-sized digital businesses succeed by introducing them to marketing, financial, and business intelligence insights that they can rely on to scale their business.

At Praxis you will get to work anywhere you want virtually and work with clients all over the world. You will be exposed to current digital business tools that real businesses are using and learn how Domo can deliver the insights they need from those tools. We enjoy helping clients unlock their fullest potential by delivering the information they need.

The Praxis Promise

  • There will be ongoing training for optimization of your craft
  • You will be part of a team that values our people (read more about our values here)
  • You will be able to work on ever-changing projects; we have clients that stay with us 3-5 years and morph and change their goals and needs, and we constantly have new clients onboarding every day.  You will not be stagnant, but ever learning.
  • You will be exposed to a positive work environment where self-reliance is assumed and independence is appreciated
  • You will never be bored There is always a fun project to work on!
  • Our goal is to have our entire team live their best lives. lf that means working remote as you travel, or staying at home to be near your family, we want to support you in those dreams.

Current Openings

In this role, you will be communicating with business professionals and addressing their current pain points with their data. This means you will need to have a good understanding of how businesses work and why their data matters. An understanding of marketing, finance, business intelligence, and data tracking would be very helpful. We require real-world experience in sales and customer relationship management.

Key Responsibilities:

  • Managing relationship clients
  • Keeping customer on track and happy
  • Educating the client on processes / tools
  • Managing expectations
  • Up-selling to next scope or products
  • Net Promoter Score
  • Testimonials + Case Studies
  • Develop and manage client CRM portfolios (team size, industry, revenue, contacts)
  • Sustain business growth and profitability by maximizing value (days since last logins, scope opportunities)
  • Analyze customer data to improve customer experience (KPI usage, monthly checkins / reviews of dashboard usage)
  • Improve onboarding processes
  • Mediate between clients and the organization
  • Handle and resolve customer requests and complaints
  • Customer Advocacy (did we deliver what they want, or better)
  • Assist in the preparation of sales forecasts, quotes or negotiations 

Required Skill-sets:

  • Proven work experience as a customer success representative
  • Familiarity with BRM and CRM practices along with ability to build productive business professional relationships
  • Excellent selling, communication and negotiation skills
  • Ability to simplify the complex, technical jargon to non-technical clients
  • Ability to work well with others and under deadlines
  • Self-starter; you are able to work without micro-management, with a self-instilled sense of urgency
  • A joy for learning new industries

Job Notes:

  • Part-time and full-time roles available
  • If you would like to be part-time, you must be available for calls or client meetings during at least 20 US business hours per week
  • A strong internet connection

You will use pre-built API connections, SQL, and Domo’s other ETL tools to access various databases and prepare the data to be imported into Domo.  You will work closely with our client’s system administrators and teams who use the data and understand the data structures.  Good communication skills are important, as well as the ability to work with, and summarize large amounts of data in meaningful ways.

We require real-world experience in data analysis, data science, and KPI creation.

Key Responsibilities:

  • Managing relationship clients
  • Keeping customer on track and happy
  • Educating the client on processes / tools
  • Managing expectations
  • Up-selling to next scope or products
  • Net Promoter Score
  • Testimonials + Case Studies
  • Develop and manage client CRM portfolios (team size, industry, revenue, contacts)
  • Sustain business growth and profitability by maximizing value (days since last logins, scope opportunities)
  • Analyze customer data to improve customer experience (KPI usage, monthly checkins / reviews of dashboard usage)
  • Improve onboarding processes
  • Mediate between clients and the organization
  • Handle and resolve customer requests and complaints
  • Customer Advocacy (did we deliver what they want, or better)
  • Assist in the preparation of sales forecasts, quotes or negotiations 

Required Qualifications:

  • Domo Accreditation and Domo Certification (certification can be provided once you work for us, but will be unpaid time)
  • SQL proficiency
  • Python or R is a plus
  • JavaScript, HTML, CSS is a plus
  • Background in ecommerce, marketing, finance, or any other business area is a plus

Required Skill-sets:

  • Creative problem solving
  • Ability to communicate clearly and concisely
  • Ability to simplify the complex, technical jargon to non-technical clients
  • The skills to translate raw data into KPIs that help achieve business objectives
  • Ability to work well with others and under deadlines
  • Self-starter; you are able to work without micro-management, with a self-instilled sense of urgency
  • Pride in your work
  • An internal standard of excellence for everything you build (both in coding and in visualizing)
  • A joy for learning new industries and datasets

Job Notes:

  • Part-time and full-time roles available
  • If you would like to be part-time, you must be available for calls or client meetings during at least 20 US business hours per week
  • A strong internet connection is a must
  • Hourly rate (depending on background, expertise and hours per week)

In this role, you will be communicating with business professionals and addressing their current pain points with their data. This means you will need to have a good understanding of how businesses work and why their data matters. An understanding of marketing, finance, business intelligence, and data tracking would be very helpful. We require real-world experience in sales and customer relationship management.

Key Responsibilities:

  • Hold product demonstrations for customers
  • Provide estimates for initial client project delivery
  • Manage CRM cleanliness and organization
  • Close clients on initial sale
  • Manage all client communication before the initial payment
  • Evaluate and improve educational / sales tools and communication
  • Manage sales pipeline and funnel for optimal sales conversion
  • Ensure clients close in short time period
  • Coordinate sales effort with team members and other departments

Required Skill-sets:

  • Proven work experience as a sales representative
  • Familiarity with BRM and CRM practices along with ability to build productive business professional relationships
  • Excellent selling, communication and negotiation skills
  • Ability to simplify the complex, technical jargon to non-technical clients
  • Ability to work well with others and under deadlines
  • Self-starter; you are able to work without micro-management, with a self-instilled sense of urgency
  • A joy for learning new industries

Job Notes:

  • Part-time and full-time roles available
  • If you would like to be part-time, you must be available for calls or client meetings during at least 10 US business hours per week
  • A strong internet connection

Ready to apply? Let’s get started!

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